FAQ
General & Legal FAQs
What are research peptides?
Peptides are short chains of amino acids. The products sold on our site are synthesized for in-vitro laboratory research and development purposes only. They are used to study biological pathways, receptor binding, and protein interactions.
Do I need a special license to purchase?
We sell to researchers, students and laboratory professionals. By purchasing, you represent that you are affiliated with a research institution or laboratory and understand the handling requirements of these substances.
Product Quality & Handling
What is the purity of your peptides?
Most of our research peptides are synthesized to a minimum purity of 99% or higher, as determined by RP-HPLC and Mass Spectrometry analysis.
How should I store my peptides before they are mixed?
We sell to researchers, students and laboratory professionals. By purchasing, you represent that you are affiliated with a research institution or laboratory and understand the handling requirements of these substances.
- Optimal Storage - Lyophilized (dry) peptides should ideally be kept in a refrigerator at temperatures between 2-8°C (36-46°F).
- Alternative - Storage in a cool, dark and dry room is also acceptable.
- Key Requirements - It is critical to protect dry peptides from both moisture and light to prevent degradation.
- Freezing - Freezing dry peptides is not required and does not offer any proven advantage for stability.
What are the storage requirements after reconstitution (mixing)?
- Mandatory Refrigeration - Once a peptide has been reconstituted, it must be refrigerated at 2-8°C (36-46°F).
- Temperature Control - Maintaining strict temperature control is essential to preserve the integrity of the peptide once it is in solution.
- Handling - You should minimize the amount of time the reconstituted peptide spends out of the refrigerator and always maintain sterile handling practices.
Can I freeze my peptides after I have added bacteriostatic water?
- No. You should not freeze reconstituted peptides.
- Risk of Damage - Freezing a liquid peptide can lead to ice crystal formation, which may cause significant structural damage to the peptide.
Why is it important to keep dry peptides away from light and moisture?
- Dry peptides are chemically stable and degrade very slowly, but only if they are kept dry and adequately protected from light exposure.
How do I reconstitute (dissolve) the peptide?
Most research peptides are easily dissolved in Bacteriostatic Water or Sterile Water. However, solubility depends on the specific amino acid sequence. We recommend allowing the vial to reach room temperature before adding any liquid.
Shipping & Orders
Where do you ship from?
Orders are processed and shipped from our facility in the UAE.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for time sensitive research.
Can I track my order?
Yes. As soon as your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier’s website.
Payments & Security
What payment methods do you accept?
We accept Major Credit Cards, Debit Cards, Bank Transfers. Due to the nature of the industry, some payment methods may have specific verification steps.
Is my data secure?
Absolutely. Our website uses SSL encryption to ensure your personal and payment information is protected. We do not store credit card details on our servers.